Lost and Found at Chicago O'Hare International Airport (ORD)

Lost and Found at Chicago O'Hare International Airport (ORD) keeps track of things left in several locations. Depending on where it was misplaced, the airline, TSA, Chicago Police, Airport Transit System, parking services, or another department can handle lost property. By contacting the relevant authorities, providing information about the item and its last known location, travelers can report lost belongings.

Lost And Found At Chicago O'hare Airport

ORD Lost and Found Office Contact Details

Several agencies handle Lost and Found services at O'Hare International Airport. If passengers are looking for missing items, they can contact the organization nearest where the item was last seen. To contact it, the following contact details are necessary:

Items Lost at	Contact Details
O’Hare Airport Transit System (OATS)	(773) 462-0400 lost@ohareats.com (Email ID)
Standard Parking	(773) 686-7530 (773) 686-2385 (All other items: Contact Chicago Police)
Restaurants/Food service	(773) 377-7804
Terminal 5 Customs Area	(773) 686-3157
Public areas of the terminal	(773) 686-2385 (Chicago Police)
Rental cars (Multi-Modal Facility)	(773) 462-9515

For in-person visits to the Lost and Found Office, passengers can come to the Lower Level of Terminal 2, near the baggage claim area.

How to Report Lost Items at O’Hare Airport?

When the item is lost in TSA checkpoints or security lines, travelers can report it by following these steps:

Open the official ORD Airport website.
Choose Lost and Found in the “Services and Amenities” menu bar.
Open the “TSA’s Lost and Found Page”.
Complete the required fields, including passenger information and details of the lost item.
Click the “Preview” option and complete the process by following the on-screen directions.

Additionally, if the item is lost at another location in the airport, passengers can report it by calling the specific lost and found department.

Note: Passengers should report their lost items to the air carrier directly when these are misplaced at ticket counters, gate areas, or airplanes.

Items Not Accepted by ORD Airport’s Lost and Found

The Lost and Found department at O'Hare Airport does not accept all kinds of property. Standard lost-and-found procedures may not apply to the following items:

Hazardous materials
Weapons and ammunition
Illegal drugs or prohibited substances
Biohazardous materials

O’Hare International Airport Lost & Found Map

Travelers can use the Lost & Found Map to determine where to report or retrieve things left at ORD Airport.

FAQ

Frequently Asked Questions

01How to claim recovered items at ORD Airport Lost and Found?

To claim left items, travelers should contact the relevant lost-and-found department, confirm ownership with identifying information, and follow the pickup or return instructions.

02Where are items most commonly lost at O’Hare Airport?

Security checkpoints, gate areas, airplanes, restrooms, restaurants, retail shops, parking lots, and the airport transit system are the locations where travelers lose their items.

03How much does the Lost and Found service cost?

O'Hare Airport does not impose a typical lost-and-found fee. Nevertheless, shipping and other return expenses might be incurred.

04How long does O'Hare Airport hold lost items?

The Lost & Found keeps recovered items for thirty days until they are disposed of or handled in compliance with airport regulations.

05Can I check Lost and Found status online?

Passengers must verify with the specific lost and found department in charge of the area where they misplaced it because the airport does not have a single, unified online status system for all lost items.